Roast Recommendation Guide – A Coffee Shop Job Aid

Use case

A busy coffee shop is introducing four new seasonal coffee blends. Between making lattes and pouring cold brew, baristas need to learn the characteristics of four new roasts, the types of drinks the coffee suits best, and the caffeine level of each roast.

The Solution

A job aid near the point-of-sale system that describes key details about the new roasts. Baristas can use these talking points to introduce the coffee to customers and make recommendations based on their customer’s preferred drink.

SKILLS UTILIZED

Adobe Photoshop, Adobe Illustrator, Information Design